Travel
Need to make a claim?
At OneBefore, our dedicated claims team is committed to providing prompt and efficient assistance.
If you need to make a claim, you can submit your claim online, phone our claims team or send us an email.
We prioritise transparency and communication throughout the entire claims journey, keeping you informed at every step.
How to make a claim
You should report a claim as soon as possible so that we can start dealing with it immediately.
There’s several ways you can make your travel claim.
Pick one of the below
Emergency travel assistance
If you need urgent assistance while on your trip, please contact our international emergency assistance provider
Healix International
+44 (0) 208 608 4163
onebefore@healix.com
Non-emergency travel claims
For all non-emergency claims, you can contact our claims administrator, Sedgwick:
Sedgwick:
020 7858 1980
Monday to Friday between 9.00am and 5.30pm.
accelerantclaims@ie.sedgwick.com
